Simple, Transparent Pricing
One-time setup, monthly service, no surprise bills. Pick the tier that matches your call volume.
Starter
Solo operators and owner-run shops.
- 24/7 AI call answering
- Lead qualification and intake
- Appointment booking to your calendar
- SMS follow-up for missed calls
- CRM sync (most major CRMs and field-service platforms)
- Bilingual support (EN + DE)
- Custom workflows: $250 each add-on (one-time, max 5)
- Email support
Growth
Established shops with steady inbound flow.
- Everything in Starter
- Custom voice tuning (tone, pacing, brand)
- Priority support (same-business-day)
- 2 custom workflow automations included (+$400 each add-on, one-time, max 5)
- Monthly call-quality review
Scale
Multi-location operators and high-volume shops.
Cross-location routing · HQ + per-location reporting · role-based access · scoped engineering for your stack.
- Everything in Growth
- Multi-location routing and reporting
- Dedicated onboarding specialist
- 5 custom workflow integrations included (+$500 each add-on, one-time)
- Monthly performance review call
- Phone + SMS support
Enterprise
Custom deployments for multi-state HVAC, plumbing, roofing, electrical, landscaping, and general-contracting franchises with regulatory overhead.
- Everything in Scale
- Dedicated account manager
- Custom SLA with uptime guarantees
- Quarterly business review
- Unlimited custom integrations and workflows
- White-glove migration from existing systems
- Priority engineering support
What you'd otherwise pay
Justido replaces a $60k+/year front-desk role at less than 16% of the all-in cost. Here's the math.
In-house front-desk hire
- All-in cost: salary + benefits + payroll tax
- 9-to-5 only — calls outside hours go to voicemail
- Vacation, sick days, turnover
- One person, one call at a time
Traditional answering service
- Generic scripts, doesn't know your business
- Takes messages, doesn't book appointments
- No CRM sync, no SMS follow-up
- 24/7 only on premium tiers
- English-only on most plans
Justido Growth
- 24/7, never sleeps, never sick
- Books appointments straight to your calendar
- Qualifies leads to your criteria
- Bilingual EN + DE included
- SMS follow-up + CRM sync built in
- Improves with your shop's data over time
Timeframes assume you're responsive on access and information. Scale is sized at discovery — custom workflows and integrations can shift the estimate. Enterprise timelines are agreed during contract scoping.
Annual prepay
Pay annually and get two months free on your monthly fee (~17% savings). Setup is billed upfront at sign-up. Ask your account manager at booking. Enterprise terms are agreed during contract scoping.
EUR pricing is independently set per market positioning — switch to DE for current EUR values. Scale is per-location: a 2-location operator on Scale (2–3 band) pays $3,000 × 2 = $6,000 per-location setup + $5,000 platform setup = $11,000 one-time, then $1,997 × 2 = $3,994/month with 2,000 included calls total.
Common questions
What counts as a "call"?
Any inbound call the AI answers and handles, regardless of length or outcome. Calls that are hung up in under 10 seconds (wrong numbers, dropped calls) are not counted.
What happens if I go over my call limit?
You pay the per-tier overage rate listed on the card — Starter $0.49/call, Growth $0.39/call, Scale $0.29/call. Billed at the end of the month. No service interruption, no surprise upgrade. If your overage runs higher than the next tier's monthly fee, your account manager flags it so you can decide whether to upgrade.
What does setup include?
Voice buildout, brand and script calibration, CRM integration, number porting or provisioning, staff handoff training, and a go-live dress rehearsal. Scale also includes cross-location routing, HQ + per-location reporting dashboards, role-based access, and scoped engineering for your stack — that's what the one-time platform setup covers.
What if I don't have a CRM yet?
Every Justido service tier includes integration with your existing CRM — most major CRMs and field-service platforms — at no upcharge. If you don't have one (or you're unhappy with what you have and want to switch), our white-labeled platform is available as an optional add-on at onboarding: +$197/mo (Starter), +$297/mo (Growth), +$197/loc/mo (Scale), custom (Enterprise). One-time setup applies and is quoted at the discovery call. Same enterprise CRM stack we run on internally, set up in your brand.
How long until we go live?
It depends on the tier. Starter goes live in about a week, Growth in roughly two, and Scale (multi-location) is scoped at discovery and typically lands at four to six weeks. Enterprise is a 60- to 90-day window scoped at contract. Every timeline assumes you're responsive on access and information — and SMS-heavy launches add 10–15 business days for A2P 10DLC carrier review on the US side.
Is there a contract?
Monthly plans are month-to-month with 30 days notice. Annual prepay is a 12-month commitment in exchange for the discount. Enterprise terms include a custom SLA and are agreed during contract scoping.